Job Description
Join Atlanta's premier municipal team as a Part-Time Government Benefits Specialist and enjoy exceptional benefits including comprehensive health insurance, retirement plans, and paid leave. This 20-hour/week position offers competitive compensation while serving our community. Ideal for students, career-changers, or those seeking work-life balance. Apply today to start your rewarding public service career!
Responsibilities
- Process and verify citizen eligibility for government benefits programs
- Provide clear guidance on benefit applications and documentation requirements
- Maintain accurate records in municipal databases and case management systems
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Conduct outreach to underserved communities about available benefits
- Prepare regular reports on benefit program utilization and trends
- Ensure strict compliance with federal and state regulations
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- 1+ years experience in benefits administration or customer service
- Strong knowledge of government programs (SNAP, Medicaid, TANF)
- Proficiency in Microsoft Office and case management software
- Excellent communication and conflict resolution skills
- Ability to handle sensitive information with confidentiality
- Valid Georgia driver's license and reliable transportation
- Pass background check and drug screening