Job Description
Join the elite team protecting Austin as a Part-Time Police Dispatcher Trainee! This critical role is your gateway to a high-impact career in public safety. You'll be the vital link between citizens in crisis and first responders, mastering advanced communication protocols while earning competitive pay. Our comprehensive training program ensures you develop the skills to handle emergency calls with precision and compassion. This flexible part-time position offers unparalleled experience in a dynamic, fast-paced environment where every second counts. Apply today to become part of Austin's frontline defense!
Responsibilities
- Process emergency and non-emergency calls with exceptional accuracy and empathy
- Dispatch police units and emergency services using CAD/RMS systems
- Maintain detailed logs of all communications and incidents
- Coordinate multi-agency responses during critical incidents
- Provide clear, concise instructions to callers in emergency situations
- Utilize NCIC databases for warrant and background checks
- Adhere to strict confidentiality protocols and HIPAA regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum typing speed of 40 WPM with 95% accuracy
- Valid Texas Driver's License with clean record
- Ability to pass extensive background check and polygraph examination
- Proficient in Microsoft Office and computer-aided dispatch systems
- Exceptional communication and de-escalation skills
- Ability to work rotating shifts including nights, weekends, and holidays
- Experience in customer service or call center environment