Job Description
Join the Portland Police Bureau's elite communications team as a Part-Time Police Dispatcher Trainee. This vital role is your gateway to a rewarding career in public safety, where you'll become the lifeline connecting first responders with community members in crisis. No prior experience required—comprehensive training provided.
We're seeking compassionate, quick-thinking individuals to manage emergency calls, coordinate field resources, and maintain critical incident documentation. You'll operate cutting-edge CAD/RAD systems while navigating high-pressure situations with calm professionalism. This position offers flexible scheduling and direct pathway to full-time career advancement.
Responsibilities
- Answer and triage 911/emergency calls with exceptional situational awareness
- Dispatch police units using CAD/RAD systems during critical incidents
- Maintain precise radio communications with field personnel
- Enter/update incident data in RMS with 100% accuracy
- Coordinate multi-agency responses during complex emergencies
- Provide crisis intervention to callers in high-stress situations
- Adhere to all NENA/NCAP protocols and department policies
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age at time of hire
- Pass criminal background check and polygraph examination
- Typing speed ≥40 WPM (verified assessment required)
- Ability to multitask in dynamic, time-sensitive environments
- Clear diction and exceptional active listening skills
- U.S. citizenship or legal resident status
- Basic computer literacy with willingness to learn specialized software