Job Description
Join Seattle's dynamic public service team as a Part-Time Public Service Assistant! Make a meaningful impact while enjoying flexible hours in one of America's most livable cities. This role offers the perfect blend of community engagement, administrative support, and professional growth within a government environment.
We're seeking motivated individuals who thrive in collaborative settings and are passionate about serving Seattle's diverse communities. Enjoy competitive pay, comprehensive benefits, and the opportunity to contribute directly to city operations while maintaining work-life balance.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person inquiries at public service counters
- Process permits, licenses, and applications with accuracy and efficiency
- Maintain digital and physical records using city-specific databases and filing systems
- Support departmental operations through scheduling, document preparation, and data entry
- Coordinate community outreach initiatives and public information campaigns
- Assist with event logistics and public meeting preparations
- Collaborate with cross-functional teams to ensure seamless service delivery
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion and professionalism
- Valid Washington State driver's license (may be required for field duties)
- Must pass background check and fingerprinting
- Ability to work flexible hours including evenings/weekends as needed