Job Description
Join California's premier public service team as a Part-Time Public Service Representative in San Jose. This dynamic role offers flexible hours while making a tangible impact in our community. We seek dedicated individuals to assist citizens with state programs, process applications, and ensure seamless service delivery. Enjoy competitive pay, comprehensive training, and the opportunity to develop valuable administrative skills within a supportive state government environment.
Responsibilities
- Provide accurate information on state programs and services to residents
- Process and verify applications for public assistance programs
- Maintain organized case files and digital records
- Collaborate with state agencies to resolve citizen inquiries
- Support community outreach events and informational sessions
- Adhere to strict confidentiality protocols and data security standards
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service or administrative experience
- Proficient in Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Valid California driver's license (for occasional travel)
- Bilingual Spanish/English highly desirable