Job Description
Join Ohio's premier public service team as a Part-Time Public Service Specialist! This dynamic role offers the perfect opportunity to contribute meaningfully to state operations while maintaining work-life balance. Enjoy competitive compensation, flexible scheduling, and comprehensive training. Ideal for students, career changers, or professionals seeking supplemental income. Make a tangible impact in your community while developing valuable administrative and customer service skills.
Responsibilities
- Process and verify citizen requests for state services with 95% accuracy
- Manage digital and in-person inquiries at public service counters
- Maintain confidential records and documentation per state protocols
- Collaborate with cross-functional teams to resolve service gaps
- Assist in public outreach initiatives for departmental programs
- Support data entry and reporting for performance metrics
- Adhere to all Ohio state compliance and security regulations
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite and CRM systems
- Excellent verbal and written communication skills
- Ability to pass Ohio background check and fingerprinting
- Valid Ohio driver's license (if required for field duties)
- Ability to work 20-25 hours/week with flexible daytime availability
- Basic knowledge of Ohio state government structure beneficial