Job Description
Join Indiana's premier public service team as a Part-Time Public Service Specialist! Make a meaningful impact in your community while enjoying flexible hours and comprehensive benefits. This dynamic role offers the perfect opportunity to gain invaluable experience in state government operations while maintaining work-life balance.
We're seeking passionate individuals dedicated to serving Indiana residents. Our supportive team environment provides ongoing training and professional development opportunities. Enjoy competitive pay, health benefits eligibility, and retirement savings plans – all while contributing to initiatives that shape our state's future.
Responsibilities
- Provide exceptional constituent services via phone, email, and in-person interactions
- Assist with public benefit program enrollment and eligibility verification
- Process administrative paperwork with meticulous attention to detail
- Collaborate with cross-functional teams on community outreach initiatives
- Maintain accurate records using state-mandated digital systems
- Support public education campaigns on state services and resources
- Participate in special event coordination for community engagement
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and digital documentation tools
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Indiana public service systems preferred
- Valid Indiana driver's license required for occasional travel
- Ability to pass standard background check