Job Description
Join North Carolina's premier public service team as a Part-Time Public Services Coordinator in Charlotte! This role offers flexible hours (20-25 hrs/week) while serving our community with meaningful impact. Ideal for students, professionals seeking work-life balance, or those transitioning careers. Enjoy competitive state benefits including pro-rated retirement plans and health insurance options. Work in a collaborative environment dedicated to improving citizen services across Mecklenburg County.
Responsibilities
- Process citizen service requests and administrative paperwork with precision
- Coordinate community outreach programs and public information campaigns
- Assist with data collection and report generation for departmental initiatives
- Support event logistics for public meetings and educational workshops
- Maintain accurate records using state-mandated digital systems
- Collaborate with cross-functional teams on policy implementation
- Respond to public inquiries via phone, email, and in-person channels
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Valid North Carolina driver's license required
- Pass background check and fingerprinting process
- Availability to work occasional evenings/weekends for events