Job Description
Join Massachusetts' premier public service team as a Part-Time Public Services Coordinator! Make a tangible impact on Boston communities while gaining invaluable state government experience. This hybrid role offers flexible scheduling (20-25 hours/week) with competitive benefits and professional development opportunities. Ideal for students, career changers, or professionals seeking meaningful part-time work.
Responsibilities
- Coordinate constituent outreach programs across Boston neighborhoods
- Manage digital and in-person service request processing systems
- Assist with community event planning and execution
- Maintain accurate constituent records in state databases
- Collaborate with state agency partners on service delivery
- Prepare weekly performance reports for leadership review
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years administrative or customer service experience
- Proficiency with Microsoft Office Suite and CRM systems
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Valid Massachusetts driver's license (may be required)