Job Description
Launch your public service career with the City of Cleveland Pension Fund! We're seeking motivated individuals to join our team as Pension Plan Specialists – no experience required. This entry-level role offers comprehensive training and benefits while you help secure retirement futures for Cleveland's public servants.
As a vital member of our pension administration team, you'll manage retirement records, process benefit applications, and provide exceptional support to city employees and retirees. We value dedication over prior experience – we'll teach you everything about pension regulations, compliance, and member services.
Enjoy competitive pay, health/dental/vision insurance, paid time off, and a robust retirement plan while working in a supportive, mission-driven environment. Perfect for career changers, recent graduates, or anyone seeking stable government employment with growth potential.
Responsibilities
- Process and maintain retirement plan member records with precision
- Respond to member inquiries via phone, email, and in-person
- Calculate and verify pension benefit eligibility
- Prepare and distribute benefit statements and correspondence
- Collaborate with finance and HR departments on compliance matters
- Assist with annual pension plan audits and reporting
- Train new members on retirement plan options and procedures
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong attention to detail and numerical accuracy
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office Suite
- Ability to handle confidential information with discretion
- Commitment to public service and pension fund integrity
- Willingness to obtain pension administration certifications