Job Description
Join the mission-critical team at the Social Security Administration as an Entry-Level Pension Plan Specialist. This is your opportunity to serve the American public while building a stable federal career with exceptional benefits, including robust pension plans. We're seeking motivated individuals to support retirees across California and Illinois through accurate benefit administration and compassionate customer service.
As a federal employee, you'll enjoy competitive salaries, comprehensive health benefits, generous paid time off, and tuition assistance programs. Our Sacramento location offers a dynamic work environment with opportunities for growth and advancement within the federal government.
Responsibilities
- Process retirement and disability benefit claims with precision and confidentiality
- Respond to public inquiries regarding pension eligibility and application procedures
- Verify applicant documentation and ensure compliance with federal regulations
- Maintain accurate electronic records in secure government databases
- Collaborate with cross-functional teams to resolve complex benefit issues
- Conduct eligibility assessments for Social Security and supplemental pension programs
- Participate in ongoing training to master evolving benefit policies
Qualifications
- US citizenship required (federal employment mandate)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite and data entry systems
- Strong attention to detail and numerical accuracy
- Ability to handle sensitive information with discretion and integrity
- Excellent verbal and written communication skills
- Pass pre-employment background check and security clearance