Job Description
Launch your federal career with the Social Security Administration! We're seeking motivated individuals to join our pension plan team in Kansas City, MO. No experience required—just a passion for public service and a desire to protect American retirees' financial security. Enjoy competitive benefits, professional growth, and the pride of serving your community.
Responsibilities
- Process pension claims and retirement benefit applications
- Verify applicant eligibility using federal guidelines
- Communicate with beneficiaries via phone/email regarding status updates
- Maintain accurate digital records in SSA systems
- Collaborate with cross-functional teams on complex cases
- Participate in ongoing training on pension regulations
Qualifications
- High school diploma or equivalent (college preferred)
- U.S. citizenship and ability to pass federal background check
- Strong attention to detail and data accuracy
- Basic computer proficiency (MS Office, email)
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion