Job Description
Launch your career in federal pension administration with the Social Security Administration. We're seeking motivated entry-level candidates to join our New Orleans team in supporting retirement benefit programs. No prior experience required – comprehensive training and mentorship provided. Join our mission to deliver secure financial futures to millions of Americans while building a stable, rewarding career path with federal benefits, retirement plans, and growth opportunities.
Responsibilities
- Process retirement benefit applications and maintain accurate pension records
- Assist beneficiaries with inquiries regarding federal pension plans and eligibility requirements
- Verify documentation and compliance with federal pension regulations (ERISA, TSP)
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Contribute to process improvement initiatives for pension administration workflows
- Prepare reports on pension plan metrics and beneficiary trends
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong attention to detail and data accuracy skills
- Ability to learn federal regulations and pension plan guidelines
- Excellent communication skills for stakeholder interactions
- U.S. citizenship and ability to pass federal background check