Job Description
Launch your federal career with the Social Security Administration! We're seeking motivated Pension Plan Specialists with no experience required to join our Washington, DC team. This is your gateway to meaningful public service in pension administration and benefits management.
Enjoy competitive federal benefits, comprehensive training, and career advancement opportunities. Work in a collaborative environment where your attention to detail directly impacts citizens' financial security. No prior experience needed – we provide all necessary training!
Responsibilities
- Process and verify pension claims and benefit applications
- Provide accurate information to beneficiaries regarding federal retirement plans
- Maintain detailed records using agency databases and systems
- Communicate effectively with stakeholders via phone, email, and in-person
- Ensure compliance with federal regulations and policies
- Collaborate with cross-functional teams to resolve complex cases
- Conduct quality reviews of processed documentation
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- No experience necessary – training provided
- Strong attention to detail and data accuracy skills
- Proficient in Microsoft Office Suite
- Excellent written and verbal communication abilities
- Ability to handle confidential information with integrity
- Basic knowledge of federal benefits systems (training available)