Job Description
Launch your public service career with Arizona's premier retirement agency! The Arizona State Retirement System seeks motivated individuals to join our pension administration team. No prior experience required—comprehensive training provided. Enjoy competitive benefits, retirement plans, and the opportunity to serve Arizona's public workforce. Join our mission to secure financial futures for state employees and retirees in a supportive, growth-oriented environment.
Responsibilities
- Process pension enrollment applications with meticulous attention to detail
- Assist retirees and beneficiaries with benefit inquiries via phone/email
- Update and maintain retirement account databases using proprietary systems
- Prepare and distribute pension payment documentation
- Collaborate with HR partners to resolve employee retirement account issues
- Participate in quarterly benefit audits and compliance reviews
- Document all interactions in case management systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Zero years of experience required—entry-level role
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Excellent verbal and written communication skills
- Strong problem-solving and customer service abilities
- Ability to handle confidential financial information with integrity
- U.S. citizenship and Arizona residency required
- Pass background check and fingerprinting process