Job Description
Are you an experienced professional looking to make a tangible impact on the retirement security of public servants? The State of Washington is seeking a detail-oriented Pension Plan Specialist to join our Weekend Operations team in Seattle. This role is critical in ensuring the seamless processing of pension applications and benefits during critical off-hours, providing essential continuity of service to state employees and retirees.
As a key member of our retirement administration team, you will handle complex benefit calculations, review documentation for compliance, and assist the public with inquiries. We offer a competitive salary, comprehensive benefits, and the opportunity to work in a stable, mission-driven environment.
Why Join Us?
- State Government stability and benefits package.
- Weekend shift schedule (Saturday & Sunday) with competitive compensation.
- Work in the vibrant city of Seattle with access to public transit.
- Contribute to the financial well-being of our state workforce.
Responsibilities
- Process and review new pension applications and benefit claims submitted during weekend hours.
- Conduct thorough verification of documentation to ensure compliance with state pension laws and regulations.
- Analyze member data to calculate accurate pension benefits and service credits.
- Respond to complex inquiries from retirees and public employees via phone, email, and in-person support.
- Collaborate with the weekday team to resolve escalated issues and ensure timely case resolution.
- Maintain strict confidentiality and accuracy in all financial and personal records.
Qualifications
- Bachelor’s degree in Finance, Human Resources, Business Administration, or a related field required.
- Minimum of 3 years of experience in public sector benefits administration, pension processing, or actuarial support.
- Strong knowledge of Washington State Retirement System (WASRS) rules and regulations.
- Advanced proficiency in Microsoft Office Suite, specifically Excel for data analysis.
- Exceptional attention to detail and strong analytical problem-solving skills.
- Excellent verbal and written communication skills with the ability to explain complex financial concepts to the public.
- Ability to work a rotating weekend schedule (Saturday and Sunday).