Job Description
Join Oakland's elite emergency response team as a Police Dispatcher Trainee! This prestigious role offers comprehensive training to become the vital lifeline connecting citizens with first responders. You'll master cutting-edge CAD systems, prioritize critical incidents, and deliver life-saving instructions during emergencies. Perfect for calm, decisive individuals ready to serve Oakland's diverse communities with excellence. Full benefits package and career advancement opportunities available.
Responsibilities
- Process emergency/non-emergency calls via 911 and business lines
- Operate CAD/RMS systems for real-time incident tracking
- Dispatch police/fire/EMS units with precise location details
- Provide pre-arrival medical instructions to callers
- Maintain accurate incident documentation and logs
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent required
- Minimum 18 years of age
- Valid California Driver's License
- Pass background check and polygraph examination
- Typing speed: 40+ WPM with 90% accuracy
- Ability to remain calm under high-pressure situations
- Clear communication skills in English (bilingual Spanish a plus)
- No felony convictions