Job Description
Launch your career in public safety with the Charlotte-Mecklenburg Police Department! We're seeking motivated Police Dispatcher Trainees to join our 911 Communications Center. This paid training program equips you with the skills to become a lifeline for our community, handling emergency calls with precision and professionalism. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in Charlotte's safety landscape.
No prior experience required – we provide comprehensive training! Join our team where your calm under pressure and dedication to service will shine.
Responsibilities
- Process 911 emergency calls and non-emergency inquiries with exceptional accuracy
- Dispatch police officers and emergency services using CAD/RMS systems
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival instructions to callers in emergency situations
- Operate radio equipment and maintain clear communication channels
- Adhere to strict confidentiality and HIPAA compliance protocols
Qualifications
- High school diploma or GED equivalent
- Minimum typing speed of 40 WPM (verified assessment required)
- Ability to pass criminal background check and drug screening
- Excellent verbal communication and active listening skills
- Ability to remain calm and make critical decisions under pressure
- Proficient with computer systems and basic software
- No felony convictions or serious misdemeanor offenses
- Must be 18+ years old and authorized to work in the US