Job Description
Join the Anchorage Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive training to prepare you for this critical role. As the first point of contact during emergencies, you'll be the calm voice behind the scenes, supporting officers and the community when it matters most. This full-time position offers competitive pay, comprehensive benefits, and a clear path to career advancement within the APD.
We're seeking motivated individuals with exceptional communication skills and a passion for serving Anchorage. If you thrive under pressure and want to make a tangible difference in your community, apply today!
Responsibilities
- Answer emergency and non-emergency calls, gather critical information, and dispatch appropriate resources
- Operate radio equipment, computer-aided dispatch (CAD) systems, and NCIC databases
- Maintain accurate logs and documentation of all communications and incidents
- Provide crisis intervention and de-escalation techniques during high-stress situations
- Collaborate with law enforcement, fire, and medical personnel during emergency responses
- Adhere to strict confidentiality protocols and departmental procedures
- Complete mandatory training programs to achieve full dispatcher certification
Qualifications
- High school diploma or equivalent (GED)
- Must be 18 years of age or older
- Ability to pass a comprehensive background check and drug screening
- Strong typing skills (minimum 40 WPM) with computer proficiency
- Exceptional verbal communication and active listening abilities
- Ability to remain calm and make sound decisions during emergencies
- Willingness to work rotating shifts, nights, weekends, and holidays
- No prior experience required – training provided