Job Description
Join the Durham Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're seeking motivated individuals to receive comprehensive paid training in emergency communications, radio operations, and crisis management. This full-time position offers competitive compensation, excellent benefits, and a clear path to advancement within our 24/7 operations center. No prior experience required – we provide all necessary training to develop your skills in handling high-pressure situations, coordinating with law enforcement agencies, and safeguarding our community. If you're detail-oriented, calm under pressure, and passionate about serving Durham, apply today!
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police officers and emergency services with precision and urgency
- Maintain accurate logs of all communications and incident reports
- Operate radio equipment and multi-line telephone systems
- Provide critical information to first responders during active incidents
- Coordinate with other agencies during multi-jurisdictional events
- Adhere to all NCIC/NLETS protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Ability to type 40+ WPM with accuracy
- Valid North Carolina driver's license
- U.S. citizenship and ability to pass background investigation
- Strong communication and active listening skills
- Ability to work rotating shifts, nights, weekends, and holidays
- Basic computer proficiency and willingness to learn specialized software
- No felony convictions or domestic violence restraining orders