Job Description
Join the elite team protecting Laredo as a Police Dispatcher Trainee! This dynamic entry-level role is your gateway to a rewarding career in public safety. Receive comprehensive training in emergency protocols, multi-agency coordination, and life-saving communication techniques. Work in a state-of-the-art communications center where every call matters. We offer competitive benefits, career advancement opportunities, and the chance to make a tangible impact in our community. No prior experience required – we provide all necessary training!
Responsibilities
- Answer emergency and non-emergency calls with empathy and professionalism
- Dispatch police units using CAD/RMS systems during critical incidents
- Maintain accurate call logs and incident documentation
- Coordinate with fire/EMS agencies during multi-jurisdictional responses
- Operate radio systems and specialized communication equipment
- Provide pre-arrival emergency medical instructions when needed
- Adhere to strict confidentiality protocols and HIPAA compliance
Qualifications
- High school diploma or GED equivalent
- Valid Texas Driver's License
- Pass criminal background check and polygraph examination
- Ability to multitask in high-pressure environments
- Proficient in typing (minimum 35 WPM)
- Fluent in English and Spanish (bilingual preferred)
- Basic computer literacy and willingness to learn specialized software
- No prior felony convictions