Job Description
Join the elite emergency communications team at the Durham Police Department! We're seeking motivated individuals to become Police Dispatcher Trainees in our fast-paced 911 center. No prior experience required – we provide comprehensive training to develop your skills in crisis management, radio operations, and multi-agency coordination. Enjoy competitive pay, excellent benefits, and career advancement opportunities while serving your community.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources between police, fire, and EMS units
- Maintain detailed logs and incident documentation
- Remain calm under high-pressure emergency situations
- Provide pre-arrival instructions to callers in critical incidents
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and polygraph examination
- Strong typing skills (minimum 40 WPM)
- Exceptional communication and multitasking abilities
- Must be 21 years of age at time of hire
- Valid North Carolina driver's license
- Ability to work rotating shifts including nights/weekends