Job Description
Join Charlotte's elite public safety team as a Police Dispatcher Trainee! We're seeking motivated individuals to handle emergency calls, coordinate response units, and protect our community. Full equipment provided including professional headsets, multi-monitor workstations, and specialized communication tools. No experience required – we provide comprehensive paid training in our state-of-the-art facility. Launch your career in public safety with competitive benefits, retirement plans, and advancement opportunities. Apply today to serve Charlotte with pride!
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Dispatch police units using CAD systems and radio communication
- Maintain detailed logs of all incidents and communications
- Provide critical information to officers and other emergency services
- Operate multi-line telephone systems and computer-aided dispatch software
- Remain calm during high-stress situations and multitask effectively
- Adhere to all departmental protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid NC driver's license
- Ability to pass background check and drug screening
- Minimum typing speed of 40 WPM (verified test required)
- Strong communication and problem-solving skills
- Ability to work rotating shifts including nights/weekends
- Basic computer proficiency with willingness to learn specialized software
- No prior felony convictions