Job Description
Launch your career in public safety with the Mesa Police Department! We're seeking motivated individuals for our Police Dispatcher Trainee program – no prior experience required. As a trainee, you'll receive comprehensive paid training to become the vital communication link between our community and emergency responders. This role offers exceptional growth opportunities, competitive benefits, and the chance to make a real impact in Mesa's safety infrastructure.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Operate radio communication systems to coordinate field units
- Enter and maintain detailed incident reports in CAD systems
- Maintain situational awareness during critical incidents
- Provide pre-arrival instructions to callers during emergencies
- Collaborate with law enforcement, fire, and EMS agencies
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent required
- Ability to multitask in high-pressure situations
- Clear communication skills (written and verbal)
- Basic computer proficiency with willingness to learn specialized software
- Ability to pass background check, polygraph, and drug screening
- Valid Arizona driver's license (or obtain within 30 days)
- Must be 18+ years old and a U.S. citizen
- Typing speed of 40+ WPM preferred (training provided)