Job Description
Join the Durham Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive training to equip you with the skills needed to become a vital link in our emergency response system. This entry-level position offers a clear career path with opportunities for advancement, competitive benefits, and the chance to make a real difference in our community. If you're calm under pressure, excel in communication, and want to serve Durham, apply today!
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Dispatch police units and emergency services using computer-aided dispatch (CAD) systems
- Maintain accurate logs of all communications and incidents
- Provide critical information to field personnel and the public
- Operate radio equipment and multi-line telephone systems
- Coordinate resources during emergency situations
- Work collaboratively with other agency personnel
Qualifications
- High school diploma or equivalent (GED)
- Ability to multitask in high-pressure environments
- Clear verbal and written communication skills
- Basic computer proficiency and typing ability
- Ability to pass background check and drug screening
- Must be 18 years or older
- Valid North Carolina driver's license
- U.S. citizenship or legal authorization to work