Job Description
Join Detroit's elite Public Safety team as a Police Dispatcher Trainee! This immediate-hire opportunity offers comprehensive training to become the lifeline of emergency response operations. We're seeking dedicated individuals ready to handle high-stakes communication, prioritize critical incidents, and support law enforcement professionals in real-time. With competitive benefits and rapid advancement paths, this is your chance to build a meaningful career in public safety.
Responsibilities
- Process emergency/non-emergency calls with exceptional accuracy and empathy
- Operate CAD/RMS systems to dispatch police units efficiently
- Maintain detailed incident logs and digital records
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and de-escalation techniques
- Utilize radio communication protocols effectively
- Complete mandatory training modules within 90 days
Qualifications
- High school diploma or GED required
- Typing speed of 40+ WPM with 95% accuracy
- Ability to pass criminal background check and drug screen
- Valid Michigan driver's license
- Basic computer proficiency (Windows OS)
- Ability to work rotating 12-hour shifts including nights/holidays
- Clear speaking voice and exceptional active listening skills
- No prior felony convictions