Job Description
Join Tampa Bay Emergency Services as a Police Dispatcher Trainee and launch a rewarding career in public safety. We're seeking motivated individuals to become the vital communication link between law enforcement and the community. Enjoy competitive pay, comprehensive benefits, and state-of-the-art training in our dynamic 911 center. No prior experience required – we provide all necessary certifications. Be part of a team that saves lives and makes a real difference every day.
Responsibilities
- Receive and prioritize emergency/non-emergency calls for police, fire, and EMS services
- Operate computer-aided dispatch (CAD) systems and radio communications equipment
- Provide clear, concise instructions to callers during critical incidents
- Coordinate resources and maintain accurate incident documentation
- Adhere to strict confidentiality protocols and HIPAA compliance
- Participate in continuous training for emergency procedures and technology updates
- Maintain composure during high-stress, time-sensitive situations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Typing speed of 40+ WPM with 95% accuracy
- Valid Florida Driver's License
- Ability to pass comprehensive background check and drug screening
- Exceptional communication and active listening skills
- Ability to multitask and make critical decisions under pressure
- Basic computer literacy and technical aptitude
- US citizenship or legal resident status