Job Description
Join the elite Phoenix Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We're offering a fully compensated training program to develop the next generation of life-saving dispatchers. No prior experience required – we provide comprehensive paid training in emergency protocols, radio communication, and crisis management. Upon completion, you'll become a certified dispatcher with competitive salary growth and benefits. Be the calm voice in critical moments, support first responders, and make a direct impact on community safety.
Responsibilities
- Process 911 calls and dispatch appropriate emergency services
- Maintain detailed logs of all communications and incidents
- Operate radio systems and computer-aided dispatch (CAD) software
- Provide critical information to responding officers and firefighters
- Remain calm under high-pressure emergency situations
- Coordinate multi-agency responses during major incidents
- Adhere to strict confidentiality and procedural guidelines
Qualifications
- High school diploma or equivalent (GED)
- Must pass background check and drug screening
- Ability to type 40+ WPM (tested during application)
- Clear speaking voice and exceptional communication skills
- Must be 18+ years old and a US citizen
- Ability to work rotating shifts including nights/weekends
- No felony convictions (misdemeanors reviewed case-by-case)
- Valid Arizona driver's license (or obtain within 30 days)