Job Description
Join the Phoenix Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive training to develop your skills in emergency response, communication, and multi-tasking. This full-time position offers competitive benefits, career advancement opportunities, and the chance to make a real difference in our community. If you're calm under pressure, detail-oriented, and passionate about helping others, we encourage you to apply today.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD (Computer-Aided Dispatch) systems
- Maintain accurate logs and documentation of all communications
- Coordinate with multiple agencies during critical incidents
- Provide pre-arrival instructions to callers in emergency situations
- Monitor radio frequencies for active incidents and updates
- Operate NCIC/FCIC databases for criminal background checks
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid Arizona driver's license
- Ability to pass background check, drug screening, and psychological evaluation
- Typing speed of 40+ WPM (will be tested)
- Clear speaking voice with strong diction
- Ability to handle high-stress situations calmly
- No felony convictions or disqualifying misdemeanors
- Basic computer proficiency