Job Description
Join Buffalo's elite public safety team as a Police Dispatcher Trainee! No experience required – we provide comprehensive training to launch your career in emergency response. This is your opportunity to become the vital lifeline connecting officers, citizens, and critical resources during high-stakes situations. Enjoy competitive pay, comprehensive benefits, and the chance to make a real impact in our community.
Responsibilities
- Process emergency and non-emergency calls with exceptional accuracy and compassion
- Operate CAD/RMS systems and radio communication protocols
- Coordinate with law enforcement, fire, and EMS during critical incidents
- Maintain detailed logs and documentation of all communications
- Provide crisis intervention and pre-arrival instructions to callers
- Collaborate with multi-agency responders during major emergencies
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screening
- Strong typing skills (minimum 40 WPM)
- Exceptional communication and multitasking abilities
- Basic computer literacy and aptitude for technology
- Ability to remain calm under extreme pressure
- Valid New York State driver's license