Job Description
Join Louisville's elite public safety team as a Police Dispatcher Trainee! This immediate hire position offers comprehensive training to become the vital communication link between citizens and first responders. No prior experience required – we provide paid academy training and mentorship from veteran dispatchers. Work in a state-of-the-art Emergency Communications Center serving Kentucky's largest metropolitan area. Enjoy competitive pay, full benefits, and career advancement opportunities. Apply today to start your life-saving career!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via phone, radio, and digital systems
- Dispatch police, fire, and EMS units with precise location and incident details
- Operate CAD/RMS systems and maintain accurate incident documentation
- Maintain calm demeanor during high-stress emergency situations
- Provide pre-arrival medical instructions via phone when needed
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality protocols and HIPAA compliance
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum typing speed of 40 WPM (tested during application)
- Ability to pass comprehensive background check and drug screening
- Clear speaking voice with excellent communication skills
- Ability to multitask in high-pressure environments
- Basic computer proficiency and willingness to learn specialized systems
- Must be 21+ years old (per state requirements)
- Valid driver's license with clean record