Job Description
Join Charlotte's elite emergency response team as a Police Dispatcher Trainee! We're seeking motivated individuals with flexible availability to become the vital link between the public and first responders. This paid trainee program offers unparalleled hands-on experience in emergency communications, crisis management, and multi-agency coordination. Enjoy competitive pay, comprehensive training, and the opportunity to build a rewarding career in public safety while maintaining work-life balance with customizable shift schedules. No prior experience required – just a passion for service and the ability to perform under pressure. Start your journey protecting our community today!
Responsibilities
- Process 911 and non-emergency calls with exceptional accuracy and empathy
- Dispatch police, fire, and EMS resources during critical incidents
- Maintain detailed logs of all communications and radio transmissions
- Operate CAD systems and emergency notification platforms
- Coordinate multi-agency responses during major emergencies
- Provide crisis intervention and pre-arrival medical instructions
- Adhere to NIMS protocols and departmental procedures
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong typing skills (minimum 40 WPM) with computer proficiency
- Exceptional communication and active listening abilities
- Valid North Carolina driver's license
- Ability to pass criminal background check and drug screening
- Basic knowledge of Charlotte geography and infrastructure
- Experience in customer service or high-pressure environments preferred