Job Description
Join the Plano Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're seeking dedicated individuals to serve as the vital communication link between emergency services and the community. This remote-friendly trainee position combines on-site training with flexible remote work options, offering a competitive salary and comprehensive benefits package. As a trainee, you'll receive specialized instruction in emergency protocols, multi-agency coordination, and crisis management while working alongside experienced dispatch professionals. Plano PD is committed to fostering a supportive, inclusive environment where your skills can thrive. Apply today to become part of our life-saving team!
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Operate radio equipment and CAD systems for multi-agency coordination
- Provide life-saving instructions during medical emergencies
- Maintain detailed call logs and incident documentation
- Collaborate with officers, firefighters, and EMS personnel
- Adhere to strict confidentiality and privacy protocols
- Complete state-mandated dispatcher certification requirements
Qualifications
- High school diploma or GED equivalent
- Minimum typing speed of 40 WPM
- Ability to pass background check and drug screening
- Strong multi-tasking and stress-management skills
- Basic computer proficiency with Windows OS
- Clear speaking voice and excellent communication abilities
- Commitment to flexible scheduling (nights/weekends required)
- Texas residency or willingness to relocate upon hire