Job Description
Join Portland's elite emergency response team as a Police Dispatcher Trainee! This vital role is your gateway to a dynamic career in public safety. You'll be the critical lifeline connecting citizens with first responders during emergencies, handling high-pressure situations with precision and compassion. We provide comprehensive paid training to transform your natural communication skills into life-saving expertise. Enjoy competitive benefits, career advancement opportunities, and the pride of serving Oregon's largest city. No experience required—just dedication and a passion for community service.
Responsibilities
- Process 911 and non-emergency calls with accuracy and empathy
- Dispatch police, fire, and EMS units during critical incidents
- Maintain detailed radio logs and computer-aided dispatch records
- Utilize CAD systems and mapping technology for real-time coordination
- Provide crisis intervention and pre-arrival emergency instructions
- Collaborate with cross-agency responders during multi-jurisdictional events
- Adhere to strict confidentiality protocols and HIPAA/GDPR compliance
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass comprehensive background check and polygraph
- Minimum typing speed of 40 WPM with 90% accuracy
- Clear speaking voice and exceptional active listening skills
- Ability to remain calm during high-stress emergency situations
- Basic computer proficiency with Windows operating systems
- Valid Oregon driver's license (or ability to obtain within 30 days)
- U.S. citizenship or legal permanent residency status