Job Description
Join Milwaukee's first line of defense as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive paid training to launch your career in public safety. Work alongside dedicated professionals handling emergency calls, coordinating responses, and keeping our community safe. This is your opportunity to develop critical communication skills while making a real difference in Milwaukee.
Our 12-week paid training program covers emergency protocols, radio operations, computer-aided dispatch (CAD) systems, and de-escalation techniques. Upon successful completion, you'll transition to a full-time dispatcher role with competitive benefits and growth opportunities within the department.
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Operate radio systems to coordinate police, fire, and medical responses
- Input and maintain accurate data in computer-aided dispatch (CAD) systems
- Provide critical information to first responders during emergency situations
- Follow established protocols for crisis intervention and call prioritization
- Document all communications and incidents in compliance with department policies
- Collaborate with law enforcement, fire, and EMS personnel
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and drug screening
- Excellent verbal and written communication skills
- Strong computer literacy and typing proficiency (minimum 35 WPM)
- Ability to remain calm under pressure during critical incidents
- Basic knowledge of Milwaukee geography preferred (training provided)
- Must be available to work rotating shifts, nights, weekends, and holidays
- U.S. citizenship and valid Wisconsin driver's license required