Job Description
Join Philadelphia's elite emergency response team as a Police Dispatcher Trainee! This full-time position offers comprehensive training to become the critical link between the community and law enforcement. You'll operate state-of-the-art communication systems, process emergency calls, and coordinate life-saving responses. Perfect for detail-oriented individuals seeking a high-impact career in public safety with exceptional growth potential and competitive benefits.
Responsibilities
- Process 911 calls and non-emergency requests with urgency and accuracy
- Dispatch police units using CAD systems and radio protocols
- Maintain detailed incident logs and documentation
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival instructions to callers in emergency situations
- Operate computer-aided dispatch (CAD) and telephone systems
- Adhere to strict confidentiality and procedural standards
Qualifications
- High school diploma or GED equivalent
- Valid Pennsylvania driver's license
- U.S. citizenship and Pennsylvania residency
- Pass background check and polygraph examination
- Type 40+ WPM with 95% accuracy
- Ability to multitask in high-pressure environments
- Basic computer proficiency (Windows OS, data entry)
- Clear speaking voice and excellent communication skills