Job Description
Join the Reno Police Department as a Police Dispatcher Trainee and launch your career in public safety! We offer comprehensive paid training programs designed to equip you with the skills needed to excel in emergency communications. This full-time position includes mentorship from experienced dispatchers, state-certified curriculum, and opportunities for advancement within our dynamic team. Benefit from competitive compensation, comprehensive health benefits, and a supportive work environment committed to professional development. No prior experience required – we invest in our people!
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Operate multi-line telephone systems and computer-aided dispatch (CAD) software
- Coordinate field resources during critical incidents
- Accurately document call information and maintain detailed records
- Provide clear instructions to callers during emergencies
- Collaborate with law enforcement, fire, and EMS personnel
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM (will be tested)
- Strong communication and active listening skills
- Ability to remain calm under high-pressure situations
- U.S. citizenship and valid Nevada driver's license
- No felony convictions
- Ability to work rotating shifts including nights, weekends, and holidays