Job Description
Join the Toledo Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're seeking highly motivated individuals with exceptional communication skills to serve as the vital link between our community and emergency services. In this role, you'll receive comprehensive training to handle high-pressure situations, dispatch emergency personnel, and maintain critical incident documentation. Our state-of-the-art communications center offers a dynamic environment where your quick thinking and calm demeanor will directly impact public safety. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in Toledo.
Responsibilities
- Receive, prioritize, and dispatch emergency/non-emergency calls via 911 and administrative lines
- Operate radio systems, computer-aided dispatch (CAD), and emergency alert technologies
- Maintain accurate incident logs and documentation following NIMS protocols
- Coordinate with multiple agencies (police, fire, EMS) during critical incidents
- Provide pre-arrival emergency medical instructions to callers
- Monitor surveillance feeds and alarm systems for city facilities
- Adhere to strict confidentiality policies and HIPAA regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Valid Ohio driver's license with clean record
- Typing speed minimum 35 WPM (verified assessment required)
- Ability to pass comprehensive background check and drug screening
- Proficient with Microsoft Office and willingness to learn specialized software
- Ability to remain calm and make critical decisions during high-stress scenarios
- No felony convictions or domestic violence charges
- Fluency in English (bilingual Spanish a plus)