Job Description
Join the Glendale Police Department as a Police Dispatcher Trainee and launch your career in public safety! This full-time, entry-level position offers competitive weekly pay and comprehensive training to prepare you for the critical role of emergency call management. As a trainee, you'll develop skills in radio communications, crisis intervention, and multi-tasking under the guidance of experienced dispatchers. Glendale PD provides a supportive environment with growth opportunities, benefits, and the chance to make a real impact on community safety. No prior experience required – we provide all necessary training!
Responsibilities
- Answer emergency and non-emergency calls, assess situations, and dispatch appropriate personnel
- Operate radio systems, computer-aided dispatch (CAD), and 911 equipment
- Maintain accurate logs and records of all communications and incidents
- Provide pre-arrival instructions to callers during medical emergencies
- Coordinate with law enforcement, fire, and EMS agencies during critical incidents
- Utilize de-escalation techniques to manage high-stress situations
- Adhere to all department policies, procedures, and confidentiality protocols
Qualifications
- High school diploma or GED equivalent
- Must be at least 18 years old and a U.S. citizen
- Ability to pass background check, polygraph, and psychological evaluation
- Strong typing skills (minimum 40 WPM) with computer proficiency
- Excellent communication skills in English (bilingual Spanish preferred)
- Ability to multitask and remain calm under pressure
- No felony convictions or disqualifying criminal history
- Valid Arizona driver's license upon hire