Job Description
Are you ready to serve your community and make a real difference?
The Saint Paul Police Department is seeking dedicated and detail-oriented individuals to join our team as Police Dispatcher Trainees. As a vital link between the public and law enforcement, you will play a critical role in ensuring public safety through effective communication and rapid response coordination. We are looking for resilient candidates who thrive in high-pressure environments and are eager to start a rewarding career in public safety.
Join us and benefit from a comprehensive training program, competitive benefits, and the satisfaction of knowing your work saves lives every day.
Responsibilities
- Receive and process emergency and non-emergency calls from the public efficiently and accurately.
- Dispatch police, fire, and medical units to incident locations using computer-aided dispatch (CAD) systems.
- Maintain accurate and up-to-date incident logs and records in the CAD system.
- Communicate with field personnel to provide vital information, instructions, and support during active incidents.
- Monitor radio frequencies and CCTV systems to detect suspicious activities or emergencies.
- Assist in the training and mentorship of new dispatch personnel.
- Perform other related duties as assigned to support the 911 Communications Center.
Qualifications
- High school diploma or GED equivalent required.
- Ability to type at least 35-40 words per minute (test may be administered).
- Valid Driver’s License in good standing with acceptable driving record.
- Excellent verbal and written communication skills.
- Ability to remain calm and composed under high-pressure situations.
- Must be available to work flexible shifts, including nights, weekends, and holidays.
- Proficiency in Microsoft Office Suite and computer navigation.