Job Description
Join Mesa's elite public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive paid training to launch your career in emergency services. As a critical first point of contact, you'll save lives and protect our community while developing invaluable skills in crisis communication, multi-tasking, and technology. Enjoy competitive pay, excellent benefits, and career advancement opportunities within the Mesa Police Department. If you're calm under pressure, dedicated to service, and ready for a rewarding challenge, apply today!
Responsibilities
- Answer emergency and non-emergency calls with empathy and efficiency
- Dispatch police units and emergency services during critical incidents
- Operate Computer-Aided Dispatch (CAD) and radio communication systems
- Provide life-saving instructions to callers until help arrives
- Maintain accurate call logs and incident documentation
- Collaborate with cross-agency responders (fire, EMS) during multi-incident scenarios
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or GED equivalent (no college experience required)
- Ability to type 35+ WPM (typing test will be administered)
- U.S. citizenship and valid Arizona driver's license
- Pass comprehensive background check and drug screening
- Ability to work rotating shifts, nights, weekends, and holidays
- Fluent English proficiency; bilingual candidates strongly encouraged
- No felony convictions and clean driving record
- Must be at least 18 years old