Job Description
Join Portland's elite emergency response team as a Police Dispatcher Trainee! We're seeking dedicated individuals to become the vital lifeline connecting our community with first responders. No prior experience required – we provide comprehensive training to launch your career in public safety. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real impact in one of America's most dynamic cities. Start your journey with us today!
Responsibilities
- Answer emergency and non-emergency calls with professionalism and empathy
- Operate multi-line telephone systems and radio communications
- Accurately document incident details in CAD systems
- Coordinate with officers, firefighters, and EMS during critical incidents
- Provide pre-arrival emergency instructions to callers
- Maintain calm demeanor under high-pressure situations
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or equivalent (GED)
- Ability to type 40+ WPM (will be tested)
- Clear criminal background check and drug screening
- U.S. citizenship and valid Oregon driver's license
- Pass psychological evaluation and hearing assessment
- Basic computer proficiency with Microsoft Office
- Ability to work rotating shifts including nights/weekends
- Strong situational judgment and problem-solving skills