Job Description
Join the Santa Ana Police Department as a Police Dispatcher Trainee and launch your career in public safety! We offer comprehensive PAID training to equip you with the skills needed to become a vital link in emergency response. This full-time position provides hands-on experience in communication protocols, crisis management, and multi-agency coordination. No prior experience required – we invest in dedicated individuals ready to serve our community with excellence.
After successful completion of the training program, you'll transition to a full dispatcher role with competitive pay, comprehensive benefits, and opportunities for career advancement. Be the calm voice in the storm, making a real difference when it matters most.
Responsibilities
- Process emergency and non-emergency calls with accuracy and professionalism
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate with police, fire, and EMS personnel during critical incidents
- Maintain detailed call logs and incident documentation
- Provide pre-arrival instructions to callers in emergency situations
- Adhere to strict confidentiality and HIPAA compliance standards
- Participate in ongoing training and scenario drills
Qualifications
- High school diploma or GED equivalent required
- Ability to pass a thorough background investigation and polygraph
- Clear speaking voice with excellent communication skills
- Basic computer proficiency and ability to type 40+ WPM
- Ability to remain calm under high-pressure situations
- Valid California Driver's License (Class C)
- Must pass pre-employment medical and psychological evaluations
- U.S. citizenship or legal resident status required