Job Description
Join Buffalo's elite emergency communications team as a Police Dispatcher Trainee! This high-paying entry-level position offers comprehensive training to become the critical lifeline connecting first responders to those in need. Work in a state-of-the-art facility with competitive benefits and career advancement opportunities. No experience necessary – we provide paid training to develop your skills in crisis management, radio operations, and emergency protocols. Make a tangible impact in our community while building a stable, rewarding career in public safety.
Responsibilities
- Process emergency/non-emergency calls using CAD systems and prioritize dispatch protocols
- Communicate effectively with officers, firefighters, EMS, and other agencies during critical incidents
- Maintain accurate radio logs and incident documentation in compliance with NIMS standards
- Provide pre-arrival medical instructions to callers during emergencies
- Operate multi-channel radio systems and specialized emergency alert platforms
- Coordinate resources during large-scale incidents and natural disasters
- Adhere to strict confidentiality and HIPAA regulations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Valid driver's license with clean record
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in Microsoft Office and computer-aided dispatch systems
- Clear diction and exceptional communication skills
- Ability to remain calm under extreme pressure
- Must be US citizen or permanent resident