Job Description
Join the Laredo Police Department as a Police Dispatcher Trainee and launch your career in public safety. We're seeking motivated individuals to become the vital communication link between our officers and the community. No prior experience required—comprehensive training provided. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in Laredo.
As a trainee, you'll develop expertise in emergency protocols, radio communications, and crisis management. Our 12-week paid training program prepares you for full dispatcher duties, including handling 911 calls, coordinating emergency responses, and maintaining accurate records. Work in a dynamic, team-oriented environment where your skills directly impact public safety.
Responsibilities
- Process incoming 911 calls and non-emergency communications with speed and accuracy
- Dispatch police units to emergency and non-emergency incidents
- Maintain detailed logs of all communications and activities
- Operate radio systems and computer-aided dispatch (CAD) software
- Coordinate with other emergency services (fire, EMS) during multi-agency incidents
- Provide critical information to officers in the field
- Remain calm and professional during high-pressure situations
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM (will be tested)
- Strong communication and active listening skills
- Ability to multitask in high-stress environments
- Basic computer proficiency
- Fluency in English (Spanish proficiency highly valued)
- No felony convictions