Job Description
Join the elite team at Durham Police Department as a Police Dispatcher Trainee and launch your career in public safety! This full-time trainee position offers comprehensive training to become a vital communication link between emergency services and the community. You'll learn to operate advanced dispatch systems while handling high-stakes situations with calm precision. No prior experience required – we provide all necessary training to develop your skills in crisis management, multi-tasking, and emergency protocols. Enjoy competitive benefits, career advancement opportunities, and the pride of serving Durham residents. Apply today to start your journey toward becoming a certified dispatcher!
Responsibilities
- Process emergency calls and prioritize incidents using CAD systems
- Dispatch police, fire, and EMS units to emergency scenes
- Maintain accurate records of all communications and incidents
- Provide critical information to first responders during active incidents
- Operate radio equipment and multi-line telephone systems
- Coordinate with other agencies during multi-jurisdictional emergencies
- Complete comprehensive training modules in emergency procedures
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass criminal background check and drug screening
- Strong typing skills (minimum 40 WPM)
- Excellent communication and active listening abilities
- Ability to remain calm under high-pressure situations
- Basic computer literacy and multitasking aptitude
- Must be 18 years of age or older
- Valid North Carolina driver's license