Job Description
Join the Phoenix Police Department as a Police Dispatcher Trainee and kickstart your career in public safety! We provide all necessary equipment including headsets, dual monitors, and specialized software. No prior experience required – we offer comprehensive paid training to develop your skills in emergency response, radio communication, and crisis management. Enjoy competitive benefits, career advancement opportunities, and the chance to serve your community in a vital role.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate radio systems to coordinate police, fire, and medical responses
- Enter and update critical information in CAD/RMS systems
- Maintain detailed logs of all communications and activities
- Provide clear instructions to callers during emergency situations
- Collaborate with law enforcement agencies during critical incidents
- Adhere to all department policies and confidentiality protocols
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid Arizona driver's license
- Pass background check and polygraph examination
- Minimum typing speed of 40 WPM (verified by test)
- Ability to work rotating shifts including nights, weekends, and holidays
- Strong multitasking skills in high-pressure environments
- No felony convictions or domestic violence restraining orders
- Basic computer proficiency with willingness to learn specialized systems