Job Description
Launch Your Career in Public Safety with No Experience Required!
The Anchorage Police Department is currently seeking dedicated individuals to join our team as Police Dispatcher Trainees. We understand that everyone starts somewhere, which is why we offer a comprehensive on-the-job training program designed to help you succeed in this critical role.
As a Dispatcher Trainee, you will serve as the vital link between the community and emergency responders. This is a unique opportunity to enter a stable, recession-proof industry with excellent benefits and the chance to make a real difference in the lives of Anchorage residents.
Why Apply for This Role?
- Zero Experience Needed: We provide paid training and mentorship to get you certified.
- Competitive Compensation: Starting at $22.00/hr with annual raises and overtime opportunities.
- Comprehensive Benefits: Medical, dental, vision, and a defined-benefit retirement plan.
- Work-Life Balance: Structured schedules with paid time off and holidays.
Job Summary
We are looking for calm, clear-voiced individuals to monitor communications channels, receive distress calls, and dispatch law enforcement, fire, and EMS units efficiently. If you have a knack for multitasking and a desire to serve your community, this is the perfect starting point for your career.
Responsibilities
- Receive, screen, and process emergency (911) and non-emergency calls for service.
- Dispatch law enforcement, fire, and medical personnel to incident locations in a timely manner.
- Maintain accurate, detailed, and up-to-date incident logs and records.
- Provide critical information to field units and citizens during active incidents.
- Monitor and update the status of all emergency units in the jurisdiction.
- Operate radio consoles and computer-aided dispatch (CAD) systems.
- Assist in the training of new dispatch personnel once certified.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent required.
- Valid Alaska driver’s license with a satisfactory driving record.
- Ability to pass a comprehensive background investigation, polygraph, and medical/psychological evaluation.
- Excellent verbal and written communication skills with the ability to speak clearly under pressure.
- Ability to remain calm and composed in high-stress emergency situations.
- Availability to work rotating shifts, including nights, weekends, and holidays.