Job Description
Are you looking for a meaningful career where you can make a real difference in your community? The City of Miami is seeking dedicated individuals to join our team as Police Dispatcher Trainees.
In this critical role, you will serve as the voice of public safety, serving as the first point of contact for citizens in times of need. You will learn to operate state-of-the-art communications equipment and coordinate emergency response units effectively. We offer comprehensive training, competitive benefits, and a supportive work environment designed for career growth.
Why Join Our Team?
- Competitive starting pay: $18.00 - $24.00/hour
- Comprehensive benefits package (Health, Dental, Vision, Life Insurance)
- Retirement plan with city contribution
- Opportunity for rapid advancement within the department
- Modern, air-conditioned facility with shift differentials
Don't miss this chance to serve and protect the City of Miami. Apply today and become part of the solution.
Responsibilities
- Receive and process emergency (911) and non-emergency calls efficiently and accurately.
- Dispatch law enforcement, fire, and emergency medical services (EMS) units to incident locations.
- Monitor and operate Computer-Aided Dispatch (CAD) systems and radio frequencies.
- Maintain accurate and detailed incident logs and records for all dispatched units.
- Coordinate with field units to provide real-time updates and tactical support.
- Verify and update address information in the police database.
- Provide general information and assistance to the public during business hours.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent required.
- Valid Driver’s License with a clean driving record.
- Excellent verbal and written communication skills.
- Ability to remain calm and composed under high-pressure situations.
- Basic computer proficiency and typing skills (25+ wpm).
- Willingness to work rotating shifts, including nights, weekends, and holidays.