Job Description
Make a Difference in Your Community
Are you looking for a stable, rewarding career in public safety? The City of Lubbock is currently accepting applications for Police Dispatcher Trainees. In this role, you will be the voice of the community, coordinating emergency responses and ensuring the safety of our residents.
We are proud to offer a comprehensive training program and provide all necessary equipment to our dispatch staff, so you can focus entirely on your career development from day one.
Key Highlights:
- Paid On-the-Job Training
- Competitive Pay ($19.00 - $28.00/hr)
- Full Benefits Package (Health, Dental, Vision, Pension)
- Modern Communication Equipment Provided
- Career Advancement Opportunities
Responsibilities
- Receive and Process Calls: Answer incoming emergency (911) and non-emergency lines with empathy and efficiency.
- Dispatch Services: Coordinate the deployment of police, fire, and emergency medical services to the correct locations in real-time.
- Maintain Logs: Accurately document all calls, radio traffic, and incidents in the Computer-Aided Dispatch (CAD) system.
- Resource Management: Monitor unit availability and status to ensure optimal response times.
- Community Assistance: Provide information and direction to the public and assist other agencies when necessary.
- Training Support: Assist senior dispatchers during the training phase to master emergency protocols and procedures.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Licensure: Valid Class C Texas Driver’s License required at time of appointment.
- Skills: Ability to type at least 35 words per minute accurately.
- Communication: Excellent verbal and written communication skills; ability to speak clearly in high-stress situations.
- Stress Management: Must remain calm, composed, and make quick, sound decisions under pressure.
- Background: No felony convictions; background check required.